This Privacy Policy describes how SmartHomeHQ (“we” or “us”) collects, uses, and discloses your personal information when you visit our website or use our online directory services (collectively, our “Services”).
Information We Collect
We collect personal information you provide directly to us, information collected automatically, and information from other sources.
Information You Provide
We collect information you provide when registering for an account, creating a directory listing, participating in surveys, communicating with us via third party services, or using interactive areas of our Services. This can include name, email, phone, address, payment information, company information, listing details, messages, comments, and any other information you choose to provide.
Automatic Information Collection
We automatically collect certain information from your device when you access our Services using various technologies, including cookies, pixel tags, log files, analytics services, device identifiers, and web server logs. This can include your IP address, browser type and settings, operating system details, device information, the website you visited before our website, pages you visit, usage and browsing behavior, and locations associated with your IP address.
Information from Other Sources
We may obtain additional information about you from third-party sources, including marketing partners, social media platforms, and publicly available sources. This can include demographic data, interests based on your browsing activity, and contact details.
How We Use Your Information
We use your personal information for the following purposes:
- Provide, maintain, improve, and personalize our Services
- Communicate with you via email, notifications, calls, messaging services
- Process transactions and send notices related to purchases, subscriptions, and services
- Respond to your inquiries, comments, feedback
- Send marketing and promotional emails, notifications, offers based on your preferences
- Target and serve more relevant ads on our Services and other websites based on your activity and interests
- Conduct research, surveys, analysis to improve user experience and engagement
- Prevent fraud, abuse, security risks, and enforce our policies
- Comply with all applicable legal obligations, including reporting, payment of taxes and fees
- For any other purpose disclosed at the time your information is collected
Disclosure of Your Information
We disclose your personal information to the following categories of service providers and business partners to help us operate, provide, maintain, improve, and market our Services:
- Web and data hosting providers, IT service providers
- Ad networks, marketing service providers, and analytics companies
- Payment processors
- Customer support and communication platform providers
- Fraud detection and prevention services
- Legal and regulatory compliance services
- Other service providers providing services on our behalf
We do not rent, sell, or share your personal information with third parties for their own marketing purposes without your explicit consent.
Your Data Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information:
- Access your personal information and receive copies
- Rectify inaccurate or incomplete personal information
- Restrict or object to certain processing of your information
- Have your information deleted
- Receive your information in a structured, commonly used format, and transmit it to another entity
- Object to automated decision-making and profiling based on legitimate interests or performance of a contract
- Lodge a complaint with the relevant data protection authority
- Opt-out or withdraw consent for certain uses of your information
To make a request, please contact us using the contact details provided below. We may need to verify your identity before fulfilling your request.
Data Retention
We retain your personal information as long as required to fulfill the purposes described in this policy or as required by applicable law. We delete your information if your account is inactive for an extended period.
Data Protection
We implement appropriate technical and organizational measures to protect your personal information. This includes limiting access to staff and authorized service providers on a need-to-know basis, confidentiality agreements, network security, and regularly reviewing our practices against industry standards.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect device and usage data as outlined in the “Automatic Information Collection” section above. You can control cookie settings and reject non-essential cookies through your browser settings.
We also use tracking technologies like pixels and SDKs to collect usage data and provide targeted ads. You can opt-out through settings in your devices and browsers.
International Data Transfers
We operate globally and rely on legally-provided mechanisms to lawfully transfer data across borders to operate our Services. Users located outside the European Economic Area consent to have personal data transferred and processed globally under applicable law.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time to reflect updated practices or legal requirements. We will indicate changes by updating the “Effective Date” at the bottom. Please review this policy periodically, and especially before submitting any personal information.
Questions and Contact Details
If you have any questions or concerns about this Privacy Policy or use of your personal information, please contact us at:
- Email: smarthomehq@gmail.com
Effective Date
This Privacy Policy is effective as of 1 January 2023.